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Q.
I have a commercial policy but the website says that the insurance is not confirmed for my vehicle. How do I update the website?
You can submit your commercial policy information on the website. You will need your Vehicle Number, Plate Number, and Customer Number – these numbers can be found on your registration card and registration renewal notice.
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Q.
I got insurance from an agent outside Montana but the website says that the insurance is not confirmed for my vehicle. How do I update the website?
You can submit your out-of-state policy information on the website. You will need your Vehicle Number, Plate Number, and Customer Number – these numbers can be found on your registration card and registration renewal notice.
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Q.
I don’t have liability insurance because my vehicle is currently not in use. How do I update the website?
: If your vehicle is non-operational, you can update this information on the website. You will need your Vehicle Number, Plate Number, and Customer Number – these numbers can be found on your registration card and registration renewal notice
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Q.
I just bought a new vehicle. What do I need to do to get my insurance information updated on the website?
: If you purchased a new vehicle, please contact your insurance company to get the vehicle added to your policy. Please check the website two weeks after adding the vehicle to your insurance policy to ensure that your insurance is getting confirmed by the website.
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Q.
I just got a new insurance policy but the website says that the insurance is not confirmed for my vehicle. What do I need to do?
If you obtained your policy within the last two weeks, please try to verify your insurance again in one week. If the website, still says the insurance is not confirmed, please send an email to support@mtivs.com. Please include your insurance company name, NAIC number, policy number, VIN, and plate number. If possible, please include a scan/photograph of your insurance card.
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Q.
I have a vehicle covered by a personal policy issued by a Montana insurance agent but the website says that the insurance is not confirmed for my vehicle. What do I need to do?
Does the vehicle VIN on your insurance policy exactly match the VIN on your registration card? If not, please contact your insurance company to get the VIN corrected. If yes, please send an email to support@mtivs.com. Please include your insurance company name, NAIC number, policy number, VIN, and plate number. If possible, please include a scan/photograph of your insurance card.
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